Tuesday, 16 June 2026
DELI SERDANG | INDATANEWS.COM ~ Starting April 2026, the Deli Serdang Regency government will consolidate all public services from various local government offices into the Mal Pelayanan Publik (MPP). The move aims to simplify access for residents while improving efficiency and oversight.
Regent Asri Ludin Tambunan confirmed that services previously scattered across multiple offices are now officially centralized at the MPP.Read Also:
"From this April, all services are available in one place. Residents only need to visit a single location to handle various administrative matters," he said after inspecting the MPP with Deputy Regent Lom Lom Suwondo, the Head of BNN, and the Head of Civil and Administrative Affairs of Deli Serdang.
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"With all services in one location, monitoring is more effective. Residents can access faster, better, and transparent services without illegal fees," he emphasized.
Read Also:Evaluation and Optimization of PATEN KALI Services
Asri Ludin highlighted that the MPP provides a practical solution for residents seeking high-quality public services, especially for licensing and administrative matters.
Read Also:"By the second day of operation, everything is running smoothly. Moving forward, we will continue to evaluate services to make them even more optimal and convenient for the public," he added.
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The PATEN KALI services in 22 sub-districts remain operational and are regularly evaluated. Printing machines installed at district offices accelerate administrative processes, such as ID card applications in Tanjung Morawa, which previously took five days and now take only a few hours.
"Processing ID cards in Tanjung Morawa used to take five days. With the new printing machines, it now takes less than a day," Asri Ludin explained.Read Also:
He aims to expand the PATEN KALI service to 380 villages by 2029, ensuring more equitable and efficient public services throughout Deli Serdang.
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Centralized public services mean residents no longer need to visit multiple offices for administrative matters. From licensing to civil services, everything can now be completed in a single location. The system also enhances internal oversight, reducing the risk of illegal fees. (IDNC)
Read Also:REPORTER: Edi Saputra | EDITOR: Fik Sagala
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