Friday, 01 May 2026

Indosat Ensures Network Stability During Lebaran 2026 Homecoming

NATIONAL EDITOR - Thursday, 26 March 2026 03:00
Indosat Ensures Network Stability During Lebaran 2026 Homecoming
PHOTO: Doc. Indosat IOH
INDOSAT NETWORK RELIABILITY: Indosat’s network remained stable and reliable during the 2026 Lebaran homecoming, keeping millions of customers across Indonesia connected.

JAKARTA | INDATANEWS.COM ~ Indosat Ooredoo Hutchison (Indosat/IOH) demonstrated the reliability of its network during the 2026 Lebaran homecoming period, handling a surge in data traffic of up to 20% compared to the same period last year.

This milestone followed an 11-hour TikTok livestream along the Jakarta–Yogyakarta route, which earned recognition from the Indonesian World Records Museum (MURI).

Peak Traffic on Jakarta–Java Routes

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Indosat reported the highest increases in data usage along the Jakarta to West Java route, rising over 22%, and Central Java, up more than 37%. These figures reflect the high connectivity demand of millions of customers during Lebaran travel. The company also reduced network downtime by 20% compared to last year, marking a significant improvement in service quality.

Desmond Cheung, Director and Chief Technology Officer of Indosat Ooredoo Hutchison, stated; "The homecoming and return period during Lebaran is the ultimate test of our network's resilience. We are grateful for the trust of millions of customers relying on Indosat during this critical period."

He added, "This result demonstrates our continuous efforts to enhance the quality and reliability of our network across Indonesia as part of our transformation into an AI-TechCo."

Indosat Ooredoo Hutchison (PHOTO: Doc. Indosat IOH)

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AI-TechCo Powers Real-Time Network Stability

Cheung highlighted that Indosat uses AI technology to monitor network traffic in real-time, predict congestion, and automatically optimize capacity. This system covers 77 homecoming routes, including 36 highway sections, 31 non-highway roads, and 10 railway routes, spanning approximately 8,121 km and 797 strategic points of interest.

Over 2,500 engineers supervise the network from 46 offices and 16 emergency stations nationwide. The AI system identifies potential bottlenecks up to 60% faster and ensures that Indosat's 4G and 5G networks operate synergistically, maintaining stable connections along highways, rest stops, train stations, and tourist destinations.

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"For Indosat, Lebaran homecoming is not just about numbers—it's about the trust our customers place in us at the most important moments. This reflects Indosat's ongoing transformation as an AI-TechCo," Cheung added.

Indosat Ooredoo Hutchison (PHOTO: Doc. Indosat IOH)

Traffic Peaks in Lampung and Sumatra

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In Sumatra, Lampung recorded the highest data traffic increases: East Lampung +52%, Central Lampung +42%, and South Lampung +32%.

"These surges highlight the high digital activity of our customers during the homecoming and Idul-Fitri festivities," Cheung noted.

Indosat strategically deployed homecoming stations across Sumatra to ensure smooth service and maintain stable connectivity despite increased mobility. (IDNC)

REPORTER: Sri Endang Lasmiaty | Darmailawati

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: NATIONAL EDITOR
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