MEDAN | INDATANEWS.COM - Medan Mayor, Rico Waas, responded to a series of public complaints during the "Sapa Warga" citizen dialogue held on Saturday, June 20, 2026, on Jalan Karya II, Karang Berombak Village, Medan Barat District. The forum served as a direct communication platform between the city administration and residents, with discussions dominated by flooding concerns, infrastructure issues, and public service disruptions.
Residents voiced serious concerns over recurring floods that inundated residential areas, in some cases reaching adult chest height. One resident, Arifin, said the experience had left a lasting emotional impact."In my entire life, I have never seen water rise this high. It was traumatic. What concrete solutions do you, as the mayor, have to ensure this suffering does not happen again?" he asked.
Although river management falls under the authority of the Balai Wilayah Sungai (BWS) Sumatra II of Indonesia's Ministry of Public Works and Housing, the mayor emphasized that the municipal government remains actively involved by pushing for acceleration efforts and coordinating with the central government.
He added that the city is continuing to optimize its own capacity, particularly through improvements to drainage systems and the construction of retention ponds supported by the World Bank."I urge the public to work together in maintaining environmental cleanliness so that the infrastructure built by the city does not go to waste," he said.
"We have repeatedly reported the streetlight outage, but it has not been repaired," he said.
Mayor Rico Waas immediately instructed the city's Transportation Agency to conduct on-site repairs and replace the damaged cables without delay.He stressed that the "Sapa Warga" program serves as an important platform for direct engagement with residents, enabling faster identification and resolution of public issues.
Prior to the dialogue session, the mayor also inspected a community clean-up initiative in Medan Barat District, part of the city's broader efforts to promote environmental awareness and urban cleanliness. (IDNC)REPORTER: Teguh Panjaitan | EDITOR: Fik Sagala